Due to constantly changing insurance regulations,
benefits, and deductibles, we are only able to approximate your
insurance balance. We stand ready to assist you in obtaining the maximum
benefit from your insurance coverage. We will always be your advocate
when dealing with the insurance company. However, please remember that
we have no control over the quality or extent of your coverage. If your
employer has purchased a good policy, then you will have good coverage.
If your employer purchased a lesser policy, then you will probably have
limited coverage and will need to pay a higher out-of-pocket amount.
Also, your needs may be different from what the policy covers.
Ultimately, our goal is to provide you with the best of care regardless
of your insurance coverage. As a result of Dr. Cabrera’s work as a
periodontal insurance consultant we have access to the latest
information on dental insurance and will use this knowledge to your
Some important points about dental insurance:
- Our treatment recommendations and fees are based on your needs, not what your insurance may or may not provide for.
- Some insurance companies will use confusing
language, such as “usual and customary fees,” to define what they will
pay for. These reasons are typically based on the quality of policy you
have but have nothing to do with usual nor customary.
- As a courtesy to our patients with medical and/or
dental benefit plans, we will submit necessary claim forms, receipts,
and other information to your insurance company to make sure you are
reimbursed as promptly as possible.
- Although we will gladly file your claim on your
behalf, you may wish to submit the claim yourself. In general, insurers
process claims filed directly by patients faster than those filed by the
service providers (dental offices).
For your convenience, payments may be made with cash,
personal check, and bank draft, Discover, Visa or MasterCard and
American Express. If you have any problems or questions, please ask our
staff. They are well informed and up-to-date. They can be reached by
phone at 312- 944-7939 or by fax at 312-944-7839. Our office location is
939 W. North Avenue, suite 700